Portfolio Administration
'Quality service to rely on'
Providing tailored end to end solutions, our services are designed
to support lenders with portfolios ranging from prime to sub-prime,
large to small. All services are fully branded, delivered according
to client lending policy and subject to agreed service standards.
Services provided will be compliant to FSA requirements and to the
standards demanded by Rating Agencies for the administration of securitised
portfolios. With considerable experience in pool creation as well
as the management of securitised portfolios, SMS will provide all
necessary financial and performance reporting.
Core administration services include:
- Database Management
- Advanced systems enable data manipulation and interrogation for reporting purposes.
- Securities Administration
- Examples include: Second Charges, sale of part security, ground rent, file and deed handling.
- Payment Collection
- Maximum recovery of outstanding debt is achieved by experienced collection professionals. Expertise in the management of prime and sub-prime arrears policy and procedure.
- Customer Service Delivery
- Fully branded solutions are supported by contractually guaranteed service standards.
- Provision of Management Information
- Detailed Management Information provided to support policy and procedure development.
- Retention Management
- A range of solutions exists to help develop individual client retention strategies.
- Full Financial Reporting
- Full bank and financial reconciliation reports provided on a regular and agreed basis.
- Deeds Storage
- A modern, purpose built, secure facility ensures complete confidence for deeds storage.
- Pool Analysis and Securitisation Support
- Expert support is available on cutting and agreeing securitised pools.
- Investor Reporting
- Advanced systems and expertise ensure the delivery of high quality investor reporting.
Portfolio Acquisitions and Transfers
Supporting all asset trading policies of our
clients, SMS has gained considerable experience in the take-on
and transfer of existing mortgage portfolios.
Having completed
the transfer of portfolios of all sizes and from a wide variety
of servicing platforms, our skills and experience have helped to
ensure a smooth service transition, whilst maintaining a high quality
of customer service.
